Terms of Service

The K9 Wag'n LLC. Liability Waiver and Service Agreement

Business Name: The K9 Wag’n LLC.

Service Provided: Home pick-up and drop-off dog adventure service

Purpose of Agreement‍ ‍

This Liability Waiver and Service Agreement (“Agreement”) is made between The K9 Wag’n LLC. (“Service Provider” or “The K9 Wag’n”) and the participating animal’s owner and/or caretaker (“Client”). The purpose of this Agreement is to outline responsibilities, permissions, and liability limits related to the transport and supervised dog-park activities provided by The K9 Wag’n LLC.

Client Responsibilities

By signing this Agreement, the Client certifies that:

  1. They are the legal owner or authorized caretaker of the dog(s) listed in their application.

  2. Their dog is current on all required vaccinations, including rabies, distemper/parvo (DHPP), and Bordetella.

  3. Their dog is non-aggressive toward people and other dogs and has no known history of biting or causing injury.

  4. They have disclosed all relevant medical, behavioral, and dietary information to the Service Provider.

  5. Their dog is fit for transport and physical activity at a dog park.

Assumption of Risk

The Client acknowledges and understands that participation in dog-park outings and transport involves inherent risks, which may include but are not limited to:

  • Dog-dog interactions (play, scuffles, accidental injuries).

  • Environmental hazards (uneven ground, water features, wildlife, weather conditions). - Illness, injury, or stress related to physical activity.

  • Vehicle transport risks, even with best safety practices.

The Client voluntarily assumes all risks associated with these activities.

Liability Release

While The K9 Wag’n will take every reasonable precaution during transportation and park visits, the Client understands that some risks are inherent in any pet activity.

By using our services, the Client agrees to release and hold harmless The K9 Wag’n, its owner(s),employees, contractors, and representatives from any claims or expenses that may arise from:

  • Injury, illness, loss, or death involving the Client’s dog during transport or park activities.

  • Any damage or injury caused by the Client’s dog to other animals, people, or property.

  • Unexpected situations beyond our reasonable control, such as accidents or acts of nature.

This release applies even if The K9 Wag’n is found to be partly responsible through ordinary negligence, but does not apply in cases of gross negligence or intentional wrongdoing.

Veterinary Care Authorization

In the event of illness or injury, the Client authorizes The K9 Wag’n to:

  • Seek immediate veterinary care from the nearest available licensed veterinarian.

  • Transport the dog for medical attention if necessary.

The Client agrees to be fully responsible for all veterinary and transport costs incurred.

Emergency Contact

The Client agrees to provide a reliable emergency contact who is authorized to make decisions regarding the dog if the Client cannot be reached.

Insurance Disclosure

The Client acknowledges that:

  • The K9 Wag’n carries Pet Care Insurance (PCI) for professional liability coverage.

  • The transport vehicle used for services is covered by full-coverage commercial or personal vehicle insurance (as applicable).

  • These insurance policies may provide certain coverages but are not a guarantee of reimbursement for all incidents.

Photos, Videos, and Media

The Client consents to the Service Provider taking photos or videos of the dog(s) during outings for use in social media, marketing, and/or promotional materials, unless the Client opts out in writing with 30 days advance notice via email to hello@k9wagon.com with subject line “SOCIAL MEDIA OPT OUT” and including the Client’s name, enrolled animal name(s), email, and phone number.

Payment & Cancellation

Payment is due prior to service unless otherwise agreed in writing.

The Client agrees to cancel their reservation before 10:00 PM Eastern Time the evening prior to their scheduled booking to receive a full refund.

The Client understands that no refunds will be issued on the day of service, except as at service provider’s discretion due to extreme weather.

The Client agrees to provide a payment method which is capable of covering reasonable emergency veterinary medical expenses and authorizes this payment method to be kept on file and charged in cases of veterinary emergency or no-show bookings.

Termination of Services

The K9 Wag’n reserves the right to refuse or discontinue service if a dog exhibits unsafe behavior, appears unwell, or poses a risk to itself, other dogs, or humans.

Agreement Duration

This Agreement remains in effect for all future services provided by The K9 Wag’n unless revoked in writing via USPS Certified Mail by the Client with 30 days advance notice. If the Client revokes his or her agreement to these terms, he agrees irrevocably to not solicit or receive any further service from The K9 Wag’n.

By submitting the Service Provider’s New Client / Enrollment Form or Booking Form or soliciting or receiving any service from the Service Provider, the Client acknowledges that he or she has read and agrees to be bound by the terms of The K9 Wag'n LLC. Liability Waiver and Service Agreement.